Our Promise & Commitment
Over the years we have maintained courier solutions to businesses that know we understand the required level of service to our customers. We are proud in the knowledge that our customers keep using us because we have this understanding and reliability is a word we take very seriously.
Our experience and commitment to customer satisfaction is second to none, every single consignment we undertake – large or small is treated with the same high levels of professionalism and courtesy.
We understand that it is not just the parcel that is important but also you and your company’s reputation. All goods in transit are insured and ‘proof of delivery’ signatories are compulsory for your peace of mind.
As a Rap-ex customer we offer you client confidentiality and privacy is assured at all times. You can enjoy the benefit of your own account manager who understands your company’s needs and will dedicate his knowledge and experience to tailoring a bespoke service for you.
We are consistently aware of the industry competition and never take our customers for granted.